Agreement on the Provision of Electronic Invoice Delivery Services and General Terms and Conditions for Legal Entities and Sole Proprietors, entered into on the www.postarflowis.sk domain

This agreement and the general terms and conditions govern the rights and obligations of the contracting parties arising from the agreement on the provision of electronic invoice delivery services (hereinafter also referred to as the “Agreement”) entered into remotely between Flowis, s. r. o., as the service provider, and a legal entity or an individual entrepreneur, as the customer.

The service provider is Flowis, s. r. o., with its registered office at Bottova 2A, 811 09 Bratislava, Company ID No.: 50 015 168, registered in the Commercial Register of the Municipal Court Bratislava III, Section Sro, File No. 107163/B, email address: info@flowis.com, phone number: +421 907 298 107.

A customer is a legal entity or an individual entrepreneur who has registered on the www.postarflowis.sk domain.

The service provider is a certified delivery service provider pursuant to Section 76a of Act No. 222/2004 Coll. on Value-Added Tax and is listed in the register of certified delivery service providers for electronic invoicing operating in the Slovak Republic, maintained by the Financial Administration of the Slovak Republic.

The service provider has developed the “Flowis Digital Mailman” application, which provides services for sending and delivering electronic invoices in accordance with the Value-Added Tax Act. The service provider is the holder of the property rights and is authorized to grant consent to third parties to use the services known as “Flowis Digital Postman” on the domain www.postarflowis.sk.

Under the service agreement, the provider undertakes to provide a delivery service in accordance with the provisions of Act No. 222/2004 Coll. on Value-Added Tax and undertakes to ensure the transmission and delivery of electronic invoices or, alternatively, only the delivery of electronic invoices. The customer agrees to pay the fee for the delivery service. The scope of services provided is specified in the price list for each service level on the website www.postarflowis.sk/cennik.

The service provider grants the customer permission to use the services titled “Flowis Digital Mailbox” on the domain www.postarflowis.sk.

The Customer is entitled to use the Services to the extent of the functionality available at the time of use. The Customer acknowledges that the functionality of the Services may be modified, supplemented, changed, or customized during use, and agrees to this.

The Service Agreement is entered into upon registration of the customer’s account on the www.postarflowis.sk domain.

The Service Agreement also serves as a license agreement to the extent that the Service Provider’s application is considered a copyrighted work. The Service Provider grants the Customer permission to use the Services in a manner necessary to achieve the purpose of the Agreement, in accordance with the purpose of the Agreement and its available functionalities. The provider grants permission to use the services without restriction, and the fee for the license is included in the price of the services. The license is granted for the duration of this agreement.

The customer declares that the person who registered the customer on the www.postarflowis.sk domain or the person logging into the customer’s account is authorized to act on behalf of and for the account of the customer.

The price for the provision of services is determined by agreement between the contracting parties and is based on the amount selected by the customer according to the individual service levels. The price for the services is payable in advance; in the case of monthly payments, no later than the first day of the first and each subsequent monthly period, and in the case of annual payments, no later than the first day of the first and each subsequent annual period.

The service provider is entitled to change the price of the services. The provider shall notify the customer of the new price at least 30 days in advance. If the customer does not agree to the new price of the services, the customer is entitled to terminate the contract. In this case, cancellation of the customer’s registration and account on the domain www.postarflowis.sk is also considered termination of the contract.

If the customer is late in paying for the services, the service provider is entitled to restrict or suspend the use of the services or reduce the scope of the services to the minimum level.

The customer is authorized to use the services after logging in via their customer account at www.postarflowis.sk.

The customer is not authorized to make copies of the Services, combine the Services with any other work, perform reverse engineering, create derivative works, or decompile the Services or any part thereof.

Upon termination of the contract, the service provider will delete the data in the customer’s account.

The service provider is not responsible for the content and data stored by the customer through the customer’s account. The customer represents and warrants that he or she has obtained consent to process the personal data of third parties, which will be processed for the purpose of providing the services.

The service provider is not responsible for complying with the obligation to archive electronic invoices, for complying with the obligation to include the legally required information on electronic invoices, or for complying with any legal obligations related to the customer’s accounting records.

The customer is required to grant access to their account only to third parties who are authorized to act on the customer’s behalf and for the customer’s account

The parties have agreed that the contract is entered into for an indefinite term.

The contracting parties are entitled to withdraw from this contract in accordance with the provisions of the Commercial Code. Upon withdrawal from the contract, the contract shall terminate when, in accordance with this law, the notice of the entitled party’s intention to withdraw from the contract is delivered to the other party. After this time, the effects of withdrawal from the contract cannot be revoked or modified without the consent of the other party. The cancellation of a customer’s registration and account on the www.postarflowis.sk domain is also considered a withdrawal from the contract.

This agreement and these general terms and conditions shall enter into force and become effective on September 1, 2026.

Before registering a customer account on the www.postarflowis.sk domain, the customer is asked to confirm that they have read this agreement and these General Terms and Conditions and agree to them in their entirety. These General Terms and Conditions are an integral part of the contract.

The service provider is authorized to amend these General Terms and Conditions. The service provider shall notify the customer of any amendment to the General Terms and Conditions at least 30 days before the amendment takes effect. If the customer does not agree with the new version of the General Terms and Conditions, the customer is entitled to withdraw from the contract. In this case, the customer’s cancellation of their registration and account on the www.postarflowis.sk domain shall also be considered a withdrawal from the contract.

This Agreement and the relationships arising therefrom shall be governed by the substantive law of the Slovak Republic. The contracting parties agree that the courts of the Slovak Republic shall have jurisdiction to resolve any disputes arising from this Agreement.

The service provider is authorized to conduct direct marketing of its own similar services via email using the customer’s contact information. The customer is authorized to refuse the use of their contact information for direct marketing purposes. If a customer who is provided only with the electronic invoice delivery service refuses to allow their contact information to be used for direct marketing purposes, the service provider is entitled to increase that customer’s price to the second-lowest service tier.

Rights and obligations not governed by this Agreement shall be governed by the relevant provisions of the Copyright Act, the Commercial Code, and other generally binding legal regulations. In accordance with Section 5(7) of Act No. 22/2004 on Electronic Commerce, the contracting parties have agreed that the provisions of Section 5(3) through (6) of Act No. 22/2004 on Electronic Commerce do not apply to them.